Contact Optimal.Nexus

Get Support

Please provide the following initial information when contacting support (forms will be added here later):

Corporate Entity Name
Contract Reference Code (if applicable)
Preferred Contact Information

Standard Support

Select the appropriate department:

Technical Support: technicalsupport@optimal.nexus

Business Support: businesssupport@optimal.nexus

Please provide a detailed description of how we can help in your email.

Urgent Support

For urgent issues, please use the appropriate contact method below (details on specific service integration like Smith.ai, Skipio, etc., will be provided):

Urgent Technical: [Text/SMS Link/Info - To be added, cc: technicalsupport@optimal.nexus]

Urgent Business: [Text/SMS Link/Info - To be added, cc: businesssupport@optimal.nexus]

Please include a concise description of the issue. We will respond as soon as possible.

Other Inquiries

(Please Read Below Before Reaching Out)

Existing Optimal Clients

Please see Client Support section above.

Prospective Optimal Clients

Please complete the Desired Scope of Work before contacting us. We will reply within 36 hours. [Link to Scope of Work page/form to be added]

Potential Optimal Solution Partners

If you are an expert in designing and deploying AI Agents or a potential Vendor and would like to explore working with Optimal.Nexus, please see Join Us [Link to Join Us page/form to be added] and complete the requested information.

For General Questions Not Addressed Above

Please send an email to general@optimal.nexus.